Privacy Policy

Information you give us

• Waiver information: name, date of birth, address, phone number, email, emergency contact, and your electronic signature. For players under 18, a parent or legal guardian provides their own information and signs on the player's behalf.
• Booking and ticket information: name, email, phone number, group size, and event date when you book a private group, birthday, or event, or buy tickets (for example, West Georgia Zombie Hunt tickets).
• Contact information: anything you send us by phone, email, social media message, or contact form.
• Tournament and event registration: team name, player names, and contact details when you register for events such as the Hate City Open.

Information collected automatically

• The device you use (type, model, and operating system), your browser (type and version), IP address, the pages you visit on our Sites, your country or approximate location, referring sources (such as google.com or another domain that redirects you to our Sites), and the date and time of your visit, collected through cookies and similar technologies on our Sites.

Photos and video

• We photograph and film at the field and at events. See Section 5.

We use your information to:

• Process waivers and confirm players are cleared to play
• Book, confirm, and manage visits, groups, events, and tickets
• Respond to your questions, requests, and feedback
• Send updates about events, tournaments, and promotions (you can opt out at any time)
• Operate, secure, and improve our Sites and field operations
• Promote Tallapoosa Paintball on our website and social media
• Comply with legal obligations, enforce our waiver and policies, and handle safety incidents and insurance claims

We do not sell your personal information. We share it only as follows:

• Service providers: companies that help us run the business, such as website hosting, online ticketing (Stride Events), email, and payment processing. They may use your information only to provide services to us.
• Insurance and legal: insurers, legal counsel, and authorities when needed to handle an incident or claim, enforce our agreements, or comply with law or legal process.
• Event partners: for tournaments, your team and player details may be shared with the sanctioning organization (for example, the WCPL) as needed to run the event.
• Business transfers: if Tallapoosa Paintball is sold or reorganized, information may transfer to the new owner.

Tickets and event bookings made online are processed by third-party providers such as Stride Events. We do not receive or store your full payment card number. Their handling of your payment details is governed by their own privacy policies.

By entering the field or attending an event, you consent to being photographed or filmed for use on our website, Facebook, Instagram, TikTok, and other promotional materials, unless you tell staff in writing that you do not consent. For players under 18, the parent or guardian who signs the waiver gives this consent. To request removal of a photo or video, contact us using the details in Section 14.

Our Sites may use cookies and similar tools to keep the Sites working, remember preferences, and understand how visitors use them. You can control cookies through your browser settings. Disabling cookies may affect how the Sites work.

Tallapoosa Paintball and its marketing and web partners may use artificial intelligence (AI) tools to help run our business and Sites. Specifically:

• Content creation: we may use AI tools to help draft, edit, or design social media posts, graphics, website copy, and other promotional materials. A member of our team reviews content before it is published.
• Operations and communications: we may use AI-assisted tools to help organize inquiries, draft replies, and manage scheduling and customer service.
• Your information: we do not sell your personal information to AI companies, and we do not use your signed waiver or other sensitive personal details to train AI models. When we use AI tools that process customer messages or inquiries, we limit what we share to what is needed for the task, and those tools are bound by their providers' terms and privacy practices.
• Human decisions: AI does not make decisions about whether you may play, your waiver status, or your bookings. Our staff makes those decisions.
• Chat and automated responses: if we offer a chatbot or automated assistant on our Sites or social channels, you will be told you are interacting with an automated tool, and you can always reach a person by calling (770) 691-0369.

AI-generated graphics or imagery used in our promotions are for creative purposes and may not depict real players or events. If you have questions about our use of AI, contact us using the details in Section 14.

Our Sites are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. Players under 18 must have a parent or guardian complete and sign the waiver. If you believe a child has given us personal information without a parent's consent, contact us and we will delete it.

We keep personal information for as long as needed for the purposes in this policy, including to maintain signed waivers for safety, legal, and insurance purposes, and to meet legal requirements. When information is no longer needed, we delete or de-identify it.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

• Marketing: opt out of promotional emails or messages at any time using the unsubscribe link or by contacting us.
• Access, correction, deletion: you may ask what personal information we hold about you, ask us to correct it, or ask us to delete it. We may need to keep certain records (such as signed waivers) as required by law or for legitimate safety and insurance reasons.
• Residents of certain states may have additional rights under their state privacy laws. Contact us to make a request and we will respond as required by applicable law.

Our Sites may link to other websites and social platforms (such as Facebook, Instagram, TikTok, and Stride Events). We are not responsible for their privacy practices. Please read their policies.

Any information, tips, or advice posted by Tallapoosa Paintball on our Sites, social media pages, or other channels, including content about safety, gear, fitness, injuries, or first aid, is for general informational purposes only and is not medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Consult your doctor or another qualified medical professional with any questions about a medical condition, or before playing if you have health concerns. Never ignore or delay seeking medical advice because of something you read from us. In an emergency, call 911.

Questions or requests about this policy should be directed to

Tallapoosa Paintball, LLC

830 Steadman Road, Tallapoosa, GA 30176

Phone: (770) 691-0369

Email: security@hq.dwglobalfl.com

We may update this Privacy Policy from time to time. The updated version will be posted at https://tallapoosapaintball.com/privacy with a new effective date. Continued use of our Sites or field after changes means you accept the updated policy.